• Is the Basic plan really free?

Yes, its totally free. No catches. You don't need a credit card and you can use it as long as you like. The Free plan is limited to 2 documents.

  • Can I upgrade from the Basic plan to a paid plan?

Yes, you can upgrade to one of the paid plans from within the app.

  • With paid plans, when will I be billed?

If you choose monthly billing, your credit card will be charged each month starting on the day you upgrade to a paid plan and until you cancel. If you choose annual billing your credit card will be billed once per year, or at the time you add additional users beyond your initial subscription. You can cancel your subscription at any time within the app and you will not be billed again.

  • What payment methods do you accept?

For paid plans we accept Visa, MasterCard, American Express and Discover Card, and you will be billed in US Dollars.

  • Do I have to sign a fixed term contract?

No, you have the option of paying monthly or annually. If you pay monthly your credit card will be billed each month. If you pay annually your credit card will be charged every 12 months.

  • Are there any cancellation or setup fees?

No. You can cancel your account at any time and we do not charge any set up fees.

Try these awesome templates to write your essay

FAQ Blog Post